RULES

  1. Al Copeland Family of Restaurants Lagniappe Club™ benefits and rewards are available at participating Copeland's of New Orleans and Cheesecake Bistro by Copeland's locations.
  2. Cards must be registered at www.copelandslagniappeclub.com to redeem for any eligible rewards or benefits. By registering a card, the member agrees to all program rules.
  3. Points are accumulated at the rate of 1 point per dollar spent on food and beverages, excluding gratuity.
  4. Points are credited to your Lagniappe Club™ account when you present your Lagniappe Club™ card to your server in the restaurant at the time of dining.
  5. When points are converted to rewards the points are permanently removed from your account.
  6. Lagniappe Club™ members are entitled to one $15 dining reward as their enrollment benefit. The $15 dining reward may be used on any visit after the enrollment date. The $15 dining reward must be used within 12 months or it will expire.
  7. Lagniappe Club™ members are entitled to one free entree on their birthday. The free birthday benefit will be loaded on the member's card the week of the member's birthday. The birthday benefit is valid for 30 days. After the 30 days the benefit expires.
  8. Lagniappe Club™ members are entitled to one free dessert on their membership anniversary. The free anniversary benefit will be loaded on the member's card the week of the member's membership anniversary. The anniversary benefit is valid for 30 days. After the 30 days the benefit expires.
  9. Only the member paying the bill may accumulate points. If a bill is paid by credit card, the name on the credit card must match the name on the Lagniappe Club™ membership account. In a multi-person dining party with a single check the member paying the bill earns points on the total bill, excluding gratuity and in some states alcohol purchases.
  10. Points may not be earned on the purchase of a gift card.
  11. Points may not be used as a tip.
  12. Points are not earned on items purchased using a reward.
  13. Members may not receive credit for purchases made prior to their enrollment.
  14. Points and rewards are non-transferable and may not be combined with other member accounts.
  15. Points and rewards have no cash value and may not be redeemed for cash.
  16. Members must be at least 18 years old.
  17. This program is intended for personal use only. Spouses or family members may not share a membership. Business entities may not earn points or rewards.
  18. Member accounts will be audited monthly and deactivated if fraud is suspected.
  19. Any Lagniappe Club™ account balance may be adjusted if points have been issued, received or redeemed through computer error, human error, act of God, fraud, theft, through any other illegal means or any other manner not specifically described in the program rules.
  20. Employees and their immediate family members (parents, children, siblings or spouse, regardless of where they live, or persons living in the same household, whether related or not) of Copeland's of New Orleans, Inc., Copeland's Cheesecake Bistro, LLC, Copeland's Cheesecake Bistro of Atlanta, LLC, Copeland's Cheesecake Bistro of Bossier City, LLC, Restaurant Development Corporation of New Orleans, Inc., New Orleans Premier Restaurants, LLC, and each of their respective parent companies, and any others, including employees of any participating restaurant, engaged in the development, production and execution of this program, are not eligible to participate.
  21. Members who fail to present their Lagniappe Club™ membership card at time of purchase may experience a delay in the posting of points to their account.
  22. Members who do not present their Lagniappe Club™ membership card at the time of purchase may request point credit by submitting an original receipt and Lagniappe Club™ member number to Al Copeland Family of Restaurants Lagniappe Club™ headquarters. Mail to:
    Al Copeland Family of Restaurants
    2601 Severn Avenue 17th Floor
    Metairie, LA 70002
  23. Lagniappe Club™ members may check their account status online at www.copelandslagniappeclub.com or by calling member services at 800-946-7529.
  24. Lagniappe Club™ accounts with no purchase activity for 12 months will be deactivated and all points and rewards credits will be forfeited.
  25. Federal and State tax liabilities are the responsibility of the Lagniappe Club™ member.
  26. Laws may prohibit the accumulation of points for the purchase of alcoholic beverages.
  27. The changing nature of the restaurant industry requires that we periodically review, adapt and modify the rules and rewards of the Lagniappe Club™ program. Some changes may adversely affect the value of points or rewards already accumulated as well as the value of future points and rewards. Furthermore we reserve the sole right to terminate the Lagniappe Club™ without notice. The Lagniappe Club™ website (www.copelandslagniappeclub.com) is the authoritative source for information about the program and any modifications to the Lagniappe Club™ rules or structure will be posted prominently at that website.

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